Refund Policy

At the Fantasy Game Club, we strive to provide a seamless and enjoyable experience for all our members. If for any reason you are not completely satisfied with a purchase, event, or service, we’re here to help. Below are the details of our refund policy to ensure clarity and fairness. 1. Membership Refunds If you’ve purchased a membership and decide it’s not for you within 14 days, we offer a full refund. After the 14-day period, memberships are non-refundable. However, you can cancel your membership at any time to stop future payments. 2. Event or Tournament Refunds If you’ve paid for an event or tournament and are unable to attend, please contact us at least 48 hours in advance to request a refund. Refunds for cancellations within 48 hours of the event are not guaranteed, but we will make every effort to accommodate your situation. 3. Game Purchases and Rentals All game purchases are final. If you’ve rented a game and are unsatisfied with its condition, please contact us immediately, and we will issue a refund or offer a replacement. Game rentals must be returned by the agreed-upon date to ensure eligibility for a refund. 4. Refund Process Refunds will be processed within 7 business days after approval. Refunds will be issued to the original payment method used at the time of purchase. If you encounter any issues during the process, please reach out to our customer support team for assistance. Your satisfaction is important to us, and we aim to make your experience at the Fantasy Game Club as enjoyable as possible. If you have any further questions or concerns, please don’t hesitate to contact us.